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Office Procedures

by Marsha Tisdale

ONE SEMESTER COURSE MATERIALS

This course is designed for the student who has both keyboarding and formatting skills. For years office procedures classes were limited to a number of “in-basket” simulations and numerous texts that talked about the world of business. In this office procedures simulation, students take part in a workflow simulation. Each department depends on the work that other departments must complete to efficiently run the company. Students progress from competing for available positions through an interview and employment-testing procedure to a hands-on simulation in which they may be part of the support personnel during one rotation and a manager or department head in another. Departments involve the students with specialized work tasks such as accounting, shipping, graphics, and sales. Students take on a sense of responsibility because they know that if they don’t do their job, they are hampering the work of others. It becomes more realistic, more relevant, and more fun. “Employees” interact with each other and with those assigned to the “outside world,” such as retail stores, banks, utilities, and apartment complexes. The simulation becomes more than a set of prescribed activities: Students experience a “slice of life” as they open and manage personal bank accounts, set up an apartment, buy groceries and other necessities, pay bills, and file tax returns. Tisdale Enterprises is an experience that shows students how to open the door not only to the world of business, but to the world of domestic life as well.

Teacher Manual & Student Activities Book: 740 pages

Table of Contents:

  1. The Application Process
  2. Interviewing
  3. Employment Testing
  4. Position Training
  5. Work Flow
  6. Bank Reconciliation
  7. Graphic Art
  8. Telephone Techniques
  1. Supervising Others
  2. Teamwork
  3. Marketing Strategies
  4. Accounting and Collection Procedures
  5. Employability Skills
  6. Taxes
  7. Dealing with Customers
  8. What Makes a Successful Business

Course materials cover one semester with daily support for all aspects of instruction. The Teacher’s Edition includes a syllabus; correlation to standards; pacing guide; daily lesson plans; teacher’s workbook; CD with daily class notes in PDF (for use as color overheads) and/or PowerPoints; complete assessments. Classroom sets includes 25 Student Workbooks and Teacher Edition with CD. After purchase of Teacher’s Edition, additional Student Workbooks are available for individual purchase. Click here for details.

Version Product Number Pricing
Teacher Edition and Classroom Set
Included 3 times email access
to a mentoring teacher. CD Included
H-B-OFF-TM
$599 US
Includes 25 student
activities books and
teacher's manual
Teacher Edition Subscription
Included 3 times email access
to a mentoring teacher. CD Included

ISBN: 1-931680-94-9
H-B-OFF-TM-2

$249 US
Print your own student
activities books from CD

530 pages

Student Activities Book

ISBN: 1-931680-95-7
H-B-OFF-SA

$18 US
Teacher Edition
purchase is required
to buy individual copies

210 pages

Mentoring Teacher Program Subscription
This subscription allows for 25 times email
access to the mentoring teacher
for 370 days after purchase.

H-B-OFF-MT

$200 US
Teacher Edition
purchase is required

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